Terms of service
These Terms of Service ("Terms") govern your use of tomsplantpots.co.uk (the "Website") and any purchases made from Tom’s Plant Pots (“we”, “us”, or “our”).
By accessing our Website and/or purchasing from us, you agree to be bound by these Terms.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products for any illegal or unauthorised purpose and not to violate any laws in your jurisdiction when using the Website.
2. Products & Descriptions
We aim to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.
We reserve the right to modify or discontinue products at any time without notice.
3. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time. Payment must be received in full before goods are dispatched.
4. Order Acceptance
Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, or stock availability issues.
5. Delivery
Delivery times provided are estimates only and are not guaranteed.
We are not liable for delays caused by courier services or events beyond our control.
6. Returns & Refunds
Please refer to our Returns Policy for full details on cancellations, returns, and refunds.
7. Product Use Disclaimer
Our products are intended for general plant cultivation and decorative use only.
Customers are responsible for ensuring that the size and type of pot selected is suitable for their specific plant and intended use. We are not responsible for plant health issues, damage to plants, or outcomes resulting from incorrect pot sizing, drainage setup, repotting technique, or plant care practices.
It is the customer’s responsibility to ensure appropriate drainage, watering, and environmental conditions for their plants.
All products should be used in accordance with their intended purpose. We are not liable for damage caused by misuse, modification, or use of our products outside their intended function.
8. Intellectual Property
All content on this Website, including text, images, graphics, logos, and branding, is the property of Tom’s Plant Pots and may not be reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Tom’s Plant Pots shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
10. Website Use
You agree not to:
- Attempt to interfere with the Website’s security or functionality
- Upload malicious code or harmful content
- Use the Website for fraudulent purposes
11. Third-Party Services
Our Website may include links to third-party services or use third-party apps to support functionality, payments, analytics, and marketing. We are not responsible for the content or practices of third-party services.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on the Website.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Tom’s Plant Pots
Unit 1
Caldecote
Baldock
Hertfordshire
SG7 5LE
United Kingdom
Email: tom@tomsplantpots.co.uk